These terms apply to your use of lovr.agency. By browsing the site, sending us an enquiry, or otherwise using anything here, you accept them. If you do not accept them, please do not use the site.

This website is operated by LOVR AGENCY PTY LTD, ABN 18 681 243 014, trading as LOVR and LOVR Studio. We work from Bulimba in Brisbane and Nobby Beach on the Gold Coast. You can reach us at hello@lovr.agency.

You are welcome to browse the site, read our work, and get in touch. Please do not use it in any way that breaks the law, interferes with how it runs, attempts to gain access to parts of it that are not public, or scrapes or copies it at scale for another purpose. We may restrict access to the site, or to anyone misusing it, at any time.

Everything on this site is protected. The design, layout, written copy, photography, film, illustration, and the LOVR name and marks are owned by us or by the clients and collaborators we produced them with, and are used here with permission.

You may view the site and share links to it. You may not copy, reproduce, republish, adapt, or use any part of it commercially without our written permission. That includes using our imagery or copy in your own marketing, in a pitch, or as training material for an automated system.

Client names, logos and trade marks shown in our archive belong to those clients, not to us. They appear here as a record of work we produced. Nothing on this site grants you any right to use them.

When you send us an enquiry, a brief, or any other material through this site or by email, you confirm that you are entitled to share it and that doing so does not breach anyone else's rights or any confidentiality obligation you owe.

We treat enquiries as confidential in the ordinary commercial sense and we handle your personal information as set out in our Privacy Policy. But please do not send us confidential or sensitive material through the website. If something needs protecting, tell us first and we will put the right agreement in place.

If you send us an unsolicited idea, concept or proposal, we cannot promise it is new to us. We work across many brands and may already be developing something similar. Sending us an idea does not create any obligation on our part, and does not entitle you to payment or credit if we later produce something that resembles it.

The site links out to other websites and social platforms. We do not control those and we are not responsible for their content, their accuracy, or how they handle your information. A link is not an endorsement.

We try to keep the site running and current, but we do not promise it will always be available, uninterrupted, or free of errors. We may change, suspend or remove any part of it without notice. Information about our services is provided as a general guide and may change. Nothing on this site is an offer capable of acceptance, a quote, or advice you should rely on for a decision. If you want a firm answer, ask us.

Nothing in these terms excludes, restricts or modifies any right or remedy, guarantee, warranty or other term implied or imposed by the Australian Consumer Law or any other law that cannot lawfully be excluded or limited.

Subject to that, and to the maximum extent the law allows, we are not liable for any loss or damage arising from your use of this site, including indirect or consequential loss, loss of profit, loss of data, or loss of opportunity. Where our liability can be limited but not excluded, our liability is limited to resupplying the relevant service or paying the cost of having it resupplied.

How we collect and handle personal information is set out in our Privacy Policy, which forms part of these terms.

These terms cover your use of this website only. If you engage us for work, that engagement is governed by the proposal, quote or agreement we sign with you. Where those documents and these terms differ, those documents apply to the work.

We may update these terms as our business and this site change. The current version always lives on this page, and the date at the top tells you when it last changed. Please check it from time to time.

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that State.

Questions about these terms can go to hello@lovr.agency.